01 / Free sample printing
See a print on your own item.
We supply printers. Test your own items and artwork with free sample printing before buying.

- 01
Share photos and artwork
Tell us the material, size and what you want to print.
- 02
Send or bring your items
Speak with our technical team before sending samples or arranging a visit.
- 03
Check the result, then choose a machine
Check the colors, placement and result, then ask about the machine and quote.
Customers cover sample shipping. Charges for special materials and custom fixtures are confirmed after assessment.
02 / Installation & training
We help you get started.
Get installation and operation help online. Tell us the model and the step you want to learn.

Remote installation training
Have the model, receipt date and items ready, then arrange a training session.
Need someone to visit?
On-site service can be arranged. Confirm the service fee with our technical team; customers cover the fee and travel expenses.
03 / Repairs & warranty
Tell us what went wrong.
Share the model, receipt date and photos or video of the issue so our team can help.

- Warranty period
- One yearStarts when the machine is received.
- What is excluded
- Printheads & consumables
- Warranty shipping
- Paid by you
Before contacting us
Have these details ready.
Choose the help you need, copy the list, add your details and send it to our technical team.
- Item photos, material and dimensions
- The image or design you want to print
- Where to print and the result you want
- Whether you will send or bring the items
Consumables & accessories
Share your machine model to ask which supplies or accessories you need and what they cost.
Contact technical service →Equipment & software customization
Need machine changes, extra features or a connection to your software? Tell us how you want to use it.
Explore development →